Throughout our rich 37-year history, we’ve worked with some of the world’s top brands to craft the right strategy for connecting with their customers or independent retailers at every lifecycle stage.

Whether our clients need to acquire, retain or grow their customer base, we will strategically develop the digital, interactive and in-person experiences that will find them, move them and keep them.

Our media-neutral, creative approach – backed by an unbeatable mix of analytics and intuition – will determine if the customer needs a reassuring, informational “hand-holding,” a digital poke, a gentle in-store nudge or an “arm around the shoulder” incentive to move them along the cycle. We’ll then deliver just the right message, at just the right time, through just the right channel and in just the right voice to keep the customer engaged and focused on the brand.

Keeping the conversation going – and keeping the focus of that conversation on our client’s brands – is what makes us one of the most successful and effective customer engagement agencies in Michigan. It’s the reason we can proudly list Ford Motor Company, Chrysler, GMC, Cadillac, Comcast, American Standard, Marathon Oil, Benjamin Moore Paints and others among our satisfied client partners.