AskPorter Chatbot & Platform Development Share: DigitalSuits Score Awaiting client review n/a Date Published 5 June 2020 Reading Time 1-Minute Read We created a smart chatbot and a dedicated property issues management platform. The Problem Various domestic issues take place in residential houses and office spaces that need a timely, prompt fix (water or gas leakage, waste disposal, etc.). The standard ways of solving such issues take a lot of time and are usually done through the phone (i.e., there is no possibility of checking the status of your service order in real-time). There should be a dedicated expert (be it a digital one) that instantly takes orders and finds required specialists without hiding any info and updates. Solution We created a smart chatbot and a dedicated property issues management platform. Users can report any issues related to their living or working property and the property agent will offer ways to resolve the issue promptly via the user-friendly platform. Technologies NodeJs, ReactJs, AWS, Auth0, Microsoft Bot Framework, Firebase