Website Redesign for Coach Seattle

Score Case study score

5.0
Date Published 6 July 2021
Reading Time 1-Minute Read

About the Company

Coach Seattle is a professional executive and business coaching company with a focus on leadership development.

Project Summary

PixoLabo conducted an audit of a professional coaching website to pinpoint areas for improvement. Based on this, the team designed and implemented a new site with simpler editing features and improved user experience.

Feedback Summary

The revamped site now allows easier posts and minor internal updates. PixoLabo’s (formerly Studio 5 Innovation) developers showed strong technical expertise and accommodated all feedback promptly; their grace and patience paved the way for a strong collaboration.

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Reviewer

“PixoLabo designed and developed a brand-new website based on the user experience I wanted to have.” — Owner, Coach Seattle Inc.

Short project description

I had a website, but it was hard to make any changes to it. I don’t have a technical background and wanted the freedom to make edits by myself.

Working with the agency

I liked PixoLabo’s design process. We worked together closely, and the team accommodated all the feedback I gave them. We’re currently working on the events page, which I’d like to simplify, making it easier for people to schedule appointments. The way it turned out was not PixoLabo’s fault since it was not included in my original designs. Other than that, I’ve been happy with PixoLabo’s work.

Positives

PixoLabo has shown a lot of patience when working with me. We didn’t always get things right on the first try, but PixoLabo made an effort to design something I really liked. I had a much more difficult time trying to get what I wanted from my previous web developer.

Areas for improvement

Changing from Bluehost to PixoLabo’s servers was quite a struggle. Getting access to their technical people a little sooner would have helped. The issue probably hadn’t occurred for PixoLabo before.

Results

I can post on the blog and perform minor changes easily. I actually made a mistake, which led to some issues with the website, but PixoLabo fixed it for me. They are very gracious in that sense.

One of our challenges came when moving the site from Bluehost to PixoLabo’s own services. Their hosting technician worked directly with me and resolved the problem.

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United States – US

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