City Guide Chatbot Share: WeblineIndia Score Awaiting client review n/a Date Published 19 September 2018 Reading Time 1-Minute Read City Guide Chatbot for travel and hospitality industry About the Project Client was looking for an online Chatbot platform which can help visitors to enjoy the fullest experience of world’s famous destinations. The main purpose of this platform was to consolidate different tourist spot information by providing a single online destination to discover. Solution As Client is in B2C business, they get many inquiries from their customers and realized that almost 80% inquiries were using messaging. So client came up with the idea to develop a bot through Facebook Messenger platform as most of the customers use Facebook platform. The chatbot should help visitors to find nearby exciting attractions in unfamiliar area without asking for external help. Click here to view technology solution