Internal Notification System for Global Telecom Giant, Telefónica

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UruIT
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Laptop displaying telefonica global telecom webpage on laptop in front of white stone wall

Telefónica telecom reached out to us to build an internal system to track mobile network errors and downtimes in an effective and reliable way.

The multinational corporation, Telefónica, connects over 1.5 million users through its services in Uruguay.

The company reached out to UruIT to build an internal system to track mobile network errors and downtimes in an effective and reliable way. To do so, a team of two software engineers and a UX designer focused highly on the system interface and user experience so the tool would take off among Telefónica employees.

Highlights:

  • User-centered design approach
  • Interviews with different business units to understand needs and perspectives from different departments
  • Initial backlog for the MVP to stay on budget