Merging Email and Print Marketing

ROI-Amplified-logo
ROI Amplified
  • Score Awaiting client review
    n/a
  • Date Published
  • Reading Time 2-Minute Read

Designed and created the Marketo campaign, discovered Banjo’s print marketing automation capabilities through the Marketo LaunchPoint site.

About the Client

Buddy’s Home Furnishings is a nationwide rent-to-own furniture store with locations across the country. They were using email-only Marketo Smart Campaigns to reach out to customers who were coming to the end of their rental terms. The goal was to get those customers to buy something new once they finished making payments on their current rentals.

Digital Marketing Agency, ROI Amplified, designed and created the Marketo campaign, and discovered Banjo’s print marketing automation capabilities through the Marketo LaunchPoint site. And they immediately saw its potential. They decided to run a test campaign to see if triggered direct mail would give them a lift in results.

The First Mailing

For the first mailing, they kept it simple, adding just one customized postcard that went out to the unresponsive email customers. The card was a generic offer and only personalized with the customer’s name, address, and local store information. They ran that against another group of customers that only received the original email sequence.

Results

After just a few months, the results were more than impressive.

Buddy’s experienced “significantly more sales” from just that one simple postcard.

Encouraged by such a good return from such a modest print marketing addition, ROI has now rolled the personalized postcard out to all 300 rent-to-own locations nationwide. And it’s exploring even more sophisticated ways to get the most out of future campaigns with more highly customized print marketing.