Mobile App for Telecommunication Service Share: HuviTek Score Awaiting client review n/a Date Published 13 June 2022 Reading Time 2-Minute Read An mobile application to directly deploy services to customers, allows customers to register, manage and cancel services on their own applications. Description An mobile application to directly deploy services to customers at home as well as allows customers to register, manage and cancel services on their own applications Challenge Viettel is the largest operator in Vietnam, with over 10,000 employees/transactors, and owns over 65 million mobile subscribers. Viettel poses the problem of converting telecom operations from the work of employees / transactions to a smart mobile platform that directly deploy services to customers at home as well as allows customers to register, manage and cancel services on their own applications. Solution HuviTek with the advantage of human resources and a solid technological foundation, has been selected by Viettel to become a reliable partner in the implementation of this project. HuviTek has a strong power about mobile, ensuring continued operation and development on the Objective-C language as well as gradually moving to Swift, reducing application capacity, increasing performance and maintenance. Quickly grasping the needs of customers, HuviTek proposed to deploy the project under the Agile model to continuously improve Viettel’s mobile application. At the same time, fully apply IT BA process, closely combining with the partner’s PO to build business documents and the system. Main Features 3 Login Methods OTP Face ID Touch ID Online services Buy Sim Change E-sim Change mobile package Buy SMS & call package Buy data package Online Payment Integrate many online payment methods Customer service & Loyalty Offer promotion E-vouchers Member point, reward point Exchange points Member rank management Lifebox Upload media (image, video, music, file, contact) Data synchronization. Download media (image, video, music, file) Share media to everyone Chatbot Technologies Android: Kotlin iOS: Swift Backend: Java Spring Results The project is getting to final phase on time and in budget with best quality. Service run smoothly thanks to powerful technical support team. Up to now, MyViettel has become a multi-service application with about 33.5 million accounts and about 800,000 daily users Continue to support Viettel in maintaining system operation stability