Notary Cam: E-Sign and E-Notarise Documents Online

Imaginary Cloud
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NotaryCam, a company with more than 30 years of experience in the USA market, challenged us to digitise their notary workflows.

About

NotaryCam turns online notary simple. Upload a document, connect through your webcam and electronically sign the document. Skip all the bureaucracy and get your notary needs easily out of the way.

The Challenge

NotaryCam comes with the promise of simplifying notary needs, but the website wasn’t aligned with their goals. The challenge was to provide clean and trustworthy visuals while making the user experience as intuitive as possible.

The Project

The problem was addressed by enrolling with the Product Owner and the team in the Product Design Process. The result was a clean design with simple illustrations and the right typography. All the relevant information was kept, but it seems less overwhelming and better organised.

Tech Stack

The product team was already used to WordPress and we kept the same platform. But in order to achieve a nicer front-end with low technical debt, we delivered key elements as React components.

Making it Simple

Technical services, such as the ones NotaryCam provides, presents a different challenge for the product team, that has to dig deep into specific fields in which they don’t have much knowledge. However, that’s also the best way to provide simple explanations for complex concepts, sticking to what really matters. Overcoming this challenge was a valuable experience and we’re very happy with the outcome.

Curious about our user-centered design methodology? Meet our Product Design Process here: https://www.productdesignprocess.com/.