Perry Ellis Campaign Share: I-Brain Digital Score Case study score 5.0 Date Published 17 March 2020 Reading Time 1-Minute Read Jan 2018; an employee Perry Ellis Chile filmed a customer yelling to a salesperson with her smartphone and uploaded the video to Facebook — it went viral. Read Client Review About the Project The brand, Perry Ellis Chile was tagged on Facebook, raising an alert at the agency, which was later on communicated to the client. It was decided to make a contingency plan where the brand supported the seller, based on sending a message to the society and to the company’s employees. The message was to give the seller a hug and make a video with hidden cameras to surprise her and publish that video as a response of the brand to its community. Results 5 million people reached. 3.9 K of RT 8.8K shared content 40.1 K of positive reactions 1.5 K in Mentions / Comments Related Case Studies "Awaiting client review" South Hiendley Private Pool "Awaiting client review" South East Wetsuits E-commerce Website and Digital Marketing Change cookie settings Close GDPR Cookie Settings Privacy Overview Strictly Necessary Cookies 3rd Party Cookies Cookie Policy Privacy Overview This website uses cookies so we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team understand which sections of the website you find the most interesting and useful. You can change your cookie preferences by navigating the tabs on the right-hand side. Note: The 3rd party cookie for Google Analytics cannot be turned off, as the data collected is entirely anonymous and used for internal performance tracking. Strictly Necessary Cookies Strictly Necessary Cookies should be enabled at all times so we can save your preferences for cookie settings. If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again. Enable or Disable Cookies 3rd Party Cookies This website uses Google Analytics to collect anonymous information such as the number of visitors to the site and the most popular pages. Disabling 3rd party cookies will not disable Google Analytics, as this data is anonymized and only used for internal recording and performance tracking. Additionally, we use various cookies such as Facebook pixel for ad serving, FreshChat for chat support, Hotjar for optimizing user experience, and others, which will be turned off by disabling 3rd party cookies. Keeping 3rd party cookies enabled helps us improve our website and service. Enable or Disable Cookies Please enable Strictly Necessary Cookies first so that we can save your preferences! Cookie Policy More information about our Cookie Policy