Reshaping Customer Experience for a Luxury Brand

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Elogic Commerce
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Watchesofmayfair-1

Improving the quality of customer experience is a priority for Watches of Mayfair, a luxury brands supplier.

Watches of Mayfair is an international supplier of luxury goods based in Great Britain. Their online store sells Swiss watches, jewelry pieces, and accessories from 85+ high-end brands.

Aiming to provide a bespoke customer experience at every touchpoint, the brand needed a complete website redesign with expanded functionalities. And that’s exactly what they achieved partnering with Elogic:

  • Magento 1 to Magento 2 migration
  • UX design implementation
  • Third-party API integration
  • Custom module development, including Shop by Brand extension, Trustpilot reviews, and custom contact forms

Technologies: Magento, Elasticsearch, Mega menu, Magic Zoom Plus, World Pay, Instagram.

Website: watchesofmayfair.com

It was an agile project with frequent requirement changes and improvements on the go. And at Elogic, we always held our end of the bargain. The company saw a significant increase in sales thanks to the website visibility and higher customer conversions, so Watches of Mayfair signed up for our ongoing support and maintenance services at Elogic.