ServiceChannel – Facility Management Platform

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  • Date Published
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A scalable, redundant and secure system able to handle volume spikes and work under extreme conditions.

About the Client

ServiceChannel is the world leader in service automation solutions for companies managing multi-location commercial facilities. The company provides an advanced cloud-based facility management platform that is used to enhance corporate brand image and drive significant savings by global brands: Nike, CVS Health, AutoNation, Luxottica, Dollar Financial Group, Barnes & Noble, Walmart, Lego, Crocs, Hertz, Applebee’s, Best Buy, Apple, Levi’s, The North Face, Swarovski, Columbia and many more.

Our Services

We take full responsibility for the development and all-level support of ServiceChannel cloud-based platform, which combines a web- and mobile-based work order management with integrated analytics. The SaaS platform enables facility managers to initiate and validate work performed in the field and manage all planned and demanded service requests and proposals & invoices across all trades, categories, and locations.

We have been working with ServiceChannel as a technology partner for 10 years now and have been responsible for all mission-critical parts of the ServiceChannel offering.

We build a scalable, redundant, and secure system able to handle volume spikes and work under extreme conditions by leveraging the most advanced technologies and processes:

  • 100% Cloud-based Infrastructure
  • Cross-data Center Web and Database Clusters
  • Multi-layer Security Systems
  • Hybrid Mobile Development
  • Automated Application Code Testing
  • Continuous Integration / Delivery and Automated Deployment
  • Support and Maintenance