ATTCK partnered with (MTA) and Literacy Partners to produce Subway Reads, an annual campaign that many New Yorkers already know well.
Design in Transit
If you’re on the New York City subway and you want to see our work, follow one easy step: Connect to TransitWirelessWiFi.
ATTCK partnered with New York’s Metropolitan Transportation Authority (MTA) and Literacy Partners to produce Subway Reads, an annual campaign that many New Yorkers already know well.
Now in its third year, Subway Reads offers free reading material aplenty to all commuters with a Wi-Fi connection. The selections, drawn from over 200 books, include everything from poems by Walt Whitman to short stories by Flannery O’Connor. Book excerpts run the gamut from Patti Smith’s memoir and recipes by Joanna Gaines to I Am Malala and Notorious RBG.
Preparing for the Trip
Subway Reads does much more than help riders pass time on the train. It publicizes and raises funds for Literacy Partners, a nonprofit whose mission is to make reading and literature accessible to all.
When they’re not busy gathering reproduction rights from over a dozen publishers, Literacy Partners offers free literacy classes to low-income and immigrant parents. It then encourages reading across generations by providing parents with a home library of 15 age-appropriate books for each of their children.
Now the MTA and its riders are benefiting from a wealth of things to read, and Literacy Partners is benefiting from the donation link on the Subway Reads website. Everyone wins.
Sounds simple. But it took a lot of work.
An initial hurdle arose when our project—initially to design and build a highly optimized website—expanded to include importing and cleaning text from various publishing houses. One publisher sent us a .zip file with Word documents that weren’t HTML-friendly. Another provided us with HTML markup, but it wasn’t well-formatted.
The solution: to “scrub” each of the files and create an optimized HTML markup for each text. We were happy to get our hands dirty.
Avoiding Unexpected Delays
Content aside, what’s the first thing you need when you’re building a website to meet the needs of a bustling metro system? Speed, and lots of it.
Anyone who’s used New York City’s subway knows that the stations provide ample Wi-Fi. The tunnels between the stations don’t.
Our Partnership with WP Engine
Of course, you can build a site to be really small, but you need the right server to make it fast. WP Engine, a dedicated web host, provided us with a high-availability enterprise hosting solution and an interface that allowed us to manage multiple domains with one-click deployments. They went above and beyond to connect us with the right people and to offer server configurations to meet our project’s needs.
Once we paired our highly optimized code base with a high-availability server, the result was a perfect 100 score on Google’s benchmark PageSpeed Insights test. We tested on another platform, GTmetrix, and once again scored a perfect 100.
The Metropolitan Transportation Authority told us they’d never seen a perfect 100 before. To say they were happy is an understatement.
To further ensure a smooth user experience, the Subway Reads website and the texts themselves needed to do more than load quickly. They needed to stay put.
Once you’ve got it, you’ve got it.
Making a Good Connection
To fulfill a last-minute request, we independently load-tested the site to ensure support for up to a million users, with 50,000 of them concurrent at any given time. Concurrent user tests require a highly sophisticated form of virtualization across the network of cloud devices, with an internal reporting structure to record distinct benchmarks in page load time, time to render, and so on. We found a load-testing provider and, in one weekend, ensured that we could meet the demands of New York City’s subway ridership.