VOLI eCommerce Share: Amplitudo Score Case study score 5.0 Date Published 4 October 2021 Reading Time 2-Minute Read With the online presence of many industries, customer needs and preferences change. People tend to do as many things as they can from the comfort of their sofa. Read Client Review Before: The Problem The COVID-19 pandemic was a great accelerator in terms of changing customer behavior, forcing even traditional retail customers to buy groceries online to avoid contact with people. Voli already had the intention to grow its business with online sales. The problem was infrastructure and a scalable solution to sell retail products online. During: The Solution After a few meetings and consultations with EBRD and ourselves, Voli decided to begin the project with us. We decided not only to build an online platform but to automize as many processes as possible, too. The webshop is synchronized with the ERP software that Voli is using. We designed the webshop with a focus on user experience and clean product presentation. The development process took around 4 months — the full results of our work can be seen here. A very important part of the customer experience is the ability for customers to pick the time of the order delivery. After: The Result In the very first week, the webshop had an enormous number of visits. The webshop continues to operate today, with a large number of visitors. You can find the details on the past 30 days below. Related Case Studies ""When you are in the right hands then you are …" VOLI.me Digital Marketing ""When you are in the right hands then you are …" VOLI.me Digital Marketing Change cookie settings Close GDPR Cookie Settings Privacy Overview Strictly Necessary Cookies 3rd Party Cookies Cookie Policy Privacy Overview This website uses cookies so we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team understand which sections of the website you find the most interesting and useful. You can change your cookie preferences by navigating the tabs on the right-hand side. Note: The 3rd party cookie for Google Analytics cannot be turned off, as the data collected is entirely anonymous and used for internal performance tracking. Strictly Necessary Cookies Strictly Necessary Cookies should be enabled at all times so we can save your preferences for cookie settings. If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again. Enable or Disable Cookies 3rd Party Cookies This website uses Google Analytics to collect anonymous information such as the number of visitors to the site and the most popular pages. Disabling 3rd party cookies will not disable Google Analytics, as this data is anonymized and only used for internal recording and performance tracking. Additionally, we use various cookies such as Facebook pixel for ad serving, FreshChat for chat support, Hotjar for optimizing user experience, and others, which will be turned off by disabling 3rd party cookies. Keeping 3rd party cookies enabled helps us improve our website and service. Enable or Disable Cookies Please enable Strictly Necessary Cookies first so that we can save your preferences! Cookie Policy More information about our Cookie Policy