Client Knowledge Base

Getting started with TDA

To sign up, simply click sign up at the top right corner of the home page.

When you fill in the required information, you’ll be taken to your account dashboard where you can post your request to hire a service provider.

If you have already created a client profile, you can log in by clicking the login button in the top-right corner of the website.

You can edit your information by accessing the dashboard and clicking on company details.

Make sure to go through all of the categories and fill in as much information as possible.

Your account will not be visible on our public listings. Client accounts are created solely for the purpose of creating project requests and managing the application process.

When you post a project, agencies won’t have access to your company’s name, your name, or any other contact information until you shortlist them for the second round.

Applications will come to you via your account dashboard.

All profiles can be found by clicking digital service providers on the top navigation.

Click see all or view by location in the dropdown menu.

 

Expertise are the digital services that you can request.

They can be anything from web development, web design or social media advertising, all the way to blockchain and machine learning.

All project case studies can be found by clicking content on the top navigation.

Click project case studies to view all

All articles can be found by clicking content on the top navigation.

Click project case studies to view all

Finding service providers to work with

All profiles can be found by clicking digital service providers on the top navigation.

Click see all or view by location in the dropdown menu.

 

Expertise are the digital services that you can request.

They can be anything from web development, web design or social media advertising, all the way to blockchain and machine learning.

All profiles can be found by clicking digital service providers on the top navigation.

Click see all or view by location in the dropdown menu.

From the main page, you can sort agencies by:

  • Score (default): sorted by agency score, which is the average of case study scores
  • Content relevance: agencies that published an article or a case study most recently
  • Membership level: shown in the order of Gold, Silver, Bronze, and then free members
  • Publication date: latest created profiles show up first
  • Alphabetical order: A-Z

You can also choose to filter by e.g., expertise, location or language.

When you find a profile that you like and you want to be able to find them again quickly, you can add them to the favorites section of your dashboard

This won’t be public and service providers aren’t notified when someone adds them to their favorites.

To create a favorite:

  1. Open their profile
  2. Click on add to favorites

Verified case studies can be easily identified because they have a score from 1 to 5 displayed next to them.

Default sorting is by score.

This score is taken from the average review score of verified case studies.

The other sorting options are:

  • Membership level: shown in the order of Gold, Silver, Bronze, and then free members
  • Content relevance: newest case studies show up first
  • Publication date: latest created profiles show up first
  • Agency experience
  • Alphabetical order: A-Z

The best way to evaluate a service provider to open their profile, read about them and the services they offer, and go through their published work.

Verified case studies are the most important type of content since they will tell you which types of clients the provider has worked with in the past and how successful the project was.

Articles can tell you how up-to-date the provider is with the latest trends and developments in their expertise.

The most valuable assurance you can get is through looking at verified case studies, which tell you about previous projects that the providers have worked on, and the relationship they had with the client.

If they have worked for a similar client and has done a good job, then they have proven themselves as someone who understands your industry and the challenges that come with it.

Use your account dashboard to create and share your project proposal with our global network of digital service providers. Review applications as they come in and shortlist your favorite candidates for a second-round meeting.

Or, you can arrange a call with a member of our team to discuss your needs and we’ll manage the process on your behalf.

To post a project:

  1. Log into your dashboard and click on project proposals on the left side.
  2. A dropdown menu will appear and you can click on publish new project proposal.
  3. You’ll be taken through the entire process in a few simple steps.

All service providers registered on our platform are eligible to apply for projects but they must meet our minimum requirements to do so.

This ensures that only applications from providers that are qualified for the work are presented to you for consideration.

Try to set out your project goals and the expertise you need as clearly as possible so that you will get high-quality applications from agencies that are good matches for the project.

If you need our help to structure your proposal, reach out through chat and we’ll help you get started.

Of course! If you need any help, feel free to contact us via the chat feature in the bottom right corner of the website at any time.

We’ll get back to you as soon as possible.

The best practice is to choose the applications you liked the most, and who you see as the best fit for your project.

This will vary from one project to another, but there is no set number.

If you don’t like any of the proposals, you aren’t obligated to choose one.

You can extend the deadline of your project and wait for more applications, or you can publish a new project with more details which will help service providers to create an application more in line with what you are looking for.

When you find the right service provider for your needs, you can end the project by accessing your dashboard and navigating to project proposals and then to published.

There, you can simply click on the end project button next to the project that is no longer active.

It’s free to post projects on TDA and receive applications from service providers in our network. When you’re successfully matched, you’ll pay a 2.9% fee to cover payment processing.

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