Scalex: Custom ERP System for Toyota Car Dealer

Challenge

The project purpose was to replace existing systems automating key business processes for trade and technical centers, including gross and retail sales of cars, spare parts and accessories, warehousing Inventories and the car’s service maintenance with a solution that, as a minimum, replaces existing functionality. The old IT solutions did not meet the modern business requirements of the company, represented uncoordinated tech platforms requiring costly maintenance and support.

As some part of the car dealer’s business had been automated, there was a need to integrate new solutions with the working ones and eventually replace them with new functionality.

Our Solution

To hasten the system development and implementation and to reduce the time between the first release and receiving feedback from users, we chose Ruby On Rails and the Scrum methodology to follow.

To automate the work with clients, we developed the most popular module – CRM. The module includes virtual desktops for each employee role interacting with the dealer’s clients. The desktop includes a set of tasks concerning customer support.