Features

• 1
  Video/audio/messaging calls

  You can enable all types of communication with only one button. Just integrate the script and customize the functionality of the button from our custom-built management panel.
• 2
  Screenshare

  Improve the customer experience either with screen or file sharing.
• 3
  Built-in chat

  Send text messages and documents during your video/audio calls to share further details.
• 4
  On-screen pointing

  Touch on the screen to point at a specific place as if you're pointing with your finger and create a real-life experience.
• 5
  Three-way calling

  You can talk with 2 people at the same time using your device.
• 6
  Create the organizational hierarchy

  11Sight lets you create a 4-level hierarchy at the management panel to keep track of team members easier
• 7
  Call recording

  All calls are recorded at your request. Track the calls and improve your service.
• 8
  Keep track of team members and calls

  You can access the number of calls, average duration and other statistics. You can also see where calls are coming from, thanks to location tags. Track the performance of team members with detailed statistics.
• 9
  Trackers and QR codes

  You can use QR codes on all printed materials. Let your customers reach you one scan.
• 10
  CRM integration

  Send data to your analytics tools or custom CRMs with one click.
• 11
  End-to-end encryption

  All meetings are encrypted and safe with us.
• 12
  vMeet

  Multi-participant meetings for your B2B and B2C meetings. Use one of your company’s conference rooms or use your own.

Frequently asked questions

• 1
  What is so special about web-based video calling and how does it work?

  With web-based video calls, customers can reach you with one click from any browser without the need for any application or subscription. Customers are directed to call the brand’s representatives with a customized button added to websites or other digital channels. The button is 100% customizable in terms of design and functionality. All calls made through 11Sight can be recorded and company members can be tracked using the detailed management panel.
• 2
  Why would I use 11Sight?

  11Sight is a software designed to offer the opportunity to work with every industry from automotive to healthcare. It is distinguished from its competitor by its customization options and features like one-click video calling. Thanks to user-oriented features, it’s proven with real success stories that 11Sight increases lead conversion rate up to 98% and sales efficiency also.
• 3
  Can customers schedule a meeting with 11Sight?

  Although 11Sight is designed to create real-time interaction, it is also possible to add external links to your online calendar applications to let customers schedule calls. Customers can easily schedule a meeting with your dealerships regardless of whether they are on your website or not.