Custom Web Platform for Legal Service Provider

Din Familiejurist wanted to digitalize their legal services for Scandinavian families and had to streamline the exchange and verification of legal documents with their customers. Our team had the necessary expertise and came in handy by delivering the required web application.

Client Profile

Din Familiejurist, a prominent legal service provider catering to families in Denmark and Sweden, enjoys a stellar reputation within the legal realm. The company specializes in delivering a comprehensive range of professional legal services, guiding numerous families through the process of creating and validating their legal documents with the expertise of seasoned lawyers while maintaining meticulous control over their legal affairs.

The Challenge

Following the successful launch of a new legal service and a rapid surge in their client base, Din Familiejurist faced the pressing need to efficiently onboard new customers and streamline the intricate processes of receiving and validating a multitude of legal documents, all while ensuring an exceptional customer experience.

The primary challenge was to construct a comprehensive web application that would not only automate business operations in Denmark and Sweden but also seamlessly integrate with Salesforce. This application needed to guarantee data security, compliance with legal regulations, and provide a user-friendly experience for both Din Familiejurist and their esteemed clients.

Moreover, the web application required a robust cloud infrastructure capable of hosting the application, handling a high volume of active users, and securely storing legal documents and user data, all while adhering to stringent backup and restore policies.

The Solution

Evocode’s team of adept UX designers and software developers collaborated closely with Din Familiejurist to craft a bespoke web application tailored precisely to their unique needs. Employing one of our proven collaboration and development methods, the teams ensured optimal resource utilization and efficiency. Detailed technical and functional specifications, along with UI mockups for all user flows and functionalities, were created before the development phase commenced.

The core features of the application included an automated user registration and onboarding process based on Salesforce leads and sales pipeline integration, efficient management of relatives and contacts, a streamlined legal document upload and validation process, a multilingual and mobile-responsive user interface, and various other invaluable functionalities. Particular emphasis was placed on the user experience, ensuring an intuitive and user-friendly interface accessible to clients from diverse backgrounds and age groups.

The web application was hosted on Amazon Web Services, a scalable and reliable cloud infrastructure, ensuring not only secure data and file storage but also high availability and swift response times for users across Scandinavia and beyond.

The Results

Following the successful implementation and delivery of the web application by Evocode, Din Familiejurist experienced a transformative shift in internal operations and client interactions.

The solution greatly enhanced the company’s efficiency, enabling the sales and legal teams to redirect their focus towards delivering high-quality service, liberating them from the burdens of routine tasks. Clients of Din Familiejurist appreciated the convenience of online access and self-management of their data and documents, significantly reducing the need for direct communication via calls and emails.

The web application’s success also yielded a positive impact on Din Familiejurist’s market reputation, attracting new clients and ensuring the loyalty of existing ones. The company observed consistent growth in its customer base and garnered outstanding feedback regarding the platform’s usability and effectiveness.